If any CT/X-Ray/Ultrasound or other relevant scans have been taken please bring along any scans, reports that you have obtained from the doctor in relation to your injury. Wear comfortable clothing.

Our therapist will take note of the history of your injury, assess you on your problem and enquire about the persistence, frequency and level of pain you experience. With these observations as a core, our therapist will devise a treatment plan for you. It may involve exercise, manual therapy and/or muscle releases dependent on the location, type of pain, frequency of episodes and other contributing factors.

This is dependent on the seriousness of your injury but the treating therapist will be able to give you an idea of how often they need to see you to resolve matters and ensure continuity of care is upheld so you can achieve fast recovery and be back to where you want to be in no time.

We accept Medicare referrals for our physiotherapy and podiatry services.

i. Yes, we treat workcover and third-party. All our therapists are SIRA approved and certified, however, the following information is required on your initial appointment:

– Doctor’s Referral

– Claim number

– Insurance company details

– Claims Manager details

– WorkCover certificate of capacity (applicable to workcover claims only)

ii. If the insurance company has not accepted liability, or if all of the above named information is not presented at the time of your initial consultation, you will be billed at the time of your consultation.

As a private patient you do not need a referral. However, relevant referrals are required if claims are made under work cover or CTP.

Yes you can. We accept all health funds and have a HICAPS terminal which allows for consultations to be claimed on the spot. There is a gap charge of what the health fund does not cover. Contact your health fund provider to find out how much the consultation will be covered for.